Uganda Airlines has come out in a official statement to apologise to it’s clients who were affected over a delay in one of it’s flights.
This was caused by a delay in fuel supply by the supplier at the Julius Nyerere International Airport in Dar es Salaam in Tanzania.
The incident happened on the 12th of July 2021 and Uganda Airlines said it was a mixup by the fuel supplier but promised it won’t happen again.
Uganda Airlines owed up for their inconvenience and apologized on their social media handles and website.
“Allow us to apologise for the prolonged delay at Julius Nyerere International Airport, Dar es Salaam that occured yesterday, 12th July on our flight UR 321.
Our service was affected by a mix up in delayed fuel delivery to the Aircraft caused by our supplier in Dar es Salaam.
We have taken up the matter with them to ensure a repeat of the same does not reoccur in future
We wish to assure you that the mishap does not define our day to day standards of service. Thank you for your continued support.” The airline posted on it’s social media handles and website.
This is something that is likely to dent the young airline that started operations a few years ago.
However, globally, such scenarios have been common and this is not the first incident.
Some planes have even led to mass life ending perishability due to flying with insufficient fuel.
Ugandans however were quick to roast the airlines on social media handles that this was lack of professionalism and an embarrassment to the country.
“I bet the pilot tried to start the plane several times and he was like ‘eeeh temuli mafuta’.”
“Bend the thing, blow in some air and start the engine. What a Jaj can do a Bombadier can.”
“Amin your were a great great president I really missed your leadership imagine a generation claiming to be so learned is doing this total mismanagement and eventually collapse.”
“Anti emilimu bajiwa ba mwana wa gundi who don’t take their jobs seriously after all it came easy.
Kati olwo singa gagweredemu mu banga
Don’t they check these planes thoroughly prior to each trip.
Olaba bus jyebekenenya nga tenasimbula.olwo okukebera amafuta mu.”
“This is embarrassing.”
